Privacy Policy

Introduction:

At Grass Under Foot C.I.C. Ltd, we take your privacy very seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your privacy.

Information We Collect:

We collect personal information that you provide to us when you sign up for our email list, purchase tickets through our website, or interact with us on social media. This information may include your name, email address, phone number, mailing address, and payment information.

In addition, we may automatically collect certain information about your device and browsing activity when you visit our website or interact with us on social media. This may include your IP address, browser type, and operating system.

How We Use Your Information:

  • We use the personal information we collect to:
  • Process ticket purchases and provide customer support
  • Send you email newsletters and other communications about upcoming shows and events if you have requested this
  • Respond to your inquiries and comments on social media
  • Improve our website and social media channels
  • Comply with legal obligations

We may also use aggregated, non-personally identifiable information about our website visitors and social media followers for analytical purposes.

Information Sharing:

We will never sell your personal information to third parties. However, we may share your information with third-party service providers who help us process ticket purchases and send email newsletters.

We may also disclose your information to comply with legal obligations, protect our rights and property, or enforce our policies.

Security:

We take appropriate measures to protect the security of your personal information, including the use of encryption technology to protect sensitive information such as payment details.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices:

You have the right to access, modify, and delete your personal information at any time. You can also opt-out of our email newsletters and other communications by clicking the “unsubscribe” link at the bottom of any email we send.

Children’s Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting a notice on our website or through email.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@grassunderfoot.org.uk.